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Always care, that's always there!

Welcome to the Future of Aged Care

Support-A-Gram is an innovative 24/7 concierge service for on-call support for aged-care recipients, ensuring that help is always just a phone call or message away.

Complete Questionnaire - 30 Days, FREE!
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how

How It Works?

24/7 on-call

1. Emergency Support

Our round-the-clock support ensures immediate attention in urgent situations and can facilitate connection to emergency services such as 911.

Our comprehensive health and wellness support ensures not only the safety and well-being of your loved ones but also peace of mind for the family

Wellness Updates

2. Daily Check-ins

Choose from daily, 3 times p/wk  or weekly check-ins, where we touch base with your loved ones via phone or SMS to assess their well-being and assist with any needs 

After each check-in, we promptly update all nominated family & 'Inner Circle' members (via text or email) with their status. 

Dedicated Manager

3. Support Sessions (1 : 1)

A recurring 45 min meeting with your dedicated Support-A-Gram manager in a deep, personal interaction with your loved one.

Whether discussing new health routines, planning upcoming events, or simply offering a listening ear, these are invaluable in providing comprehensive, compassionate support.
Healthcare Management

4. Health & Medication

Between our dedicated support managers and proprietary technology we ensure that medication schedules are meticulously followed, health appointments are seamlessly coordinated, and any changes in health status are closely monitored!

Our goal is to provide peace of mind not only ofr our Grams... but also their loved ones!

An Innovative Concierge & Assistant Service For The Elderly!

Real people. Ready to help

At Support-A-Gram, our team embodies compassion, dedication, and expertise, ensuring that your Gram's every need is covered.

From our attentive 24/7 On Call support for emergencies and day-to-day assistance to our thoughtful daily or weekly check-ins, we are always there.

Complete Questionnaire - 30 Days, FREE!
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Notification & Scheduling

5. Reminders / Appointments

Available via App push notifications, SMS or email these ensure your loved ones never miss a beat with their important Appointments, medication times, tasks, events, bill dates, insurance renewals, birthdays, anniversaries (and more!).

Personal Online Shopper

6. Shopping & Grocery

We handle any online shopping, grocery and gifting needs for Grams through a convenient and secure method

Our dedicated team assists in managing and facilitating these online activities, making shopping an effortless way for Grams or their loved ones get anything they need from anywhere online!

Services Management

7. Home & Transport

Whether your loved one lives in an apartment, house, retirement village we can help coordinate and organize any home services such as electricians, gardeners, cleaners you name it!

We can also help facilitate and plan any local transportation needs via ridesharing, taxi or planning via public transport

Personalized

8. Planning & Organization

It's like Gram has a personal assistant for their every need!

Whether booking appointments, organizing medications, coordinating family events, home management services, transportation, online grocery shopping, managing bills and even curating engaging entertainment options... we have you covered!

why

Why Does Gram (or Gramps) Need This?

We have got Gram (or Gramps) Covered!

Always care, that's always there!

Support-A-Gram is a comprehensive solution for elderly care, blending practical assistance with a personal touch to enhance the quality of life for our clients and their families and to make the transition to this new stage of life easier, safer and more convenient.

Our approach is holistic – we don’t just offer services; we provide companionship, understanding, and a listening ear.

At Support-A-Gram, real people are ready and equipped to handle all aspects of your Gram's lives with care and professionalism, making their well-being our top priority

Complete Questionnaire - 30 Days, FREE!
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Questionnaire

old
Moira S.

A Gram

⭐️⭐️⭐️⭐️⭐️

"Support-A-Gram has been incredible for me and my family.

I am not the best when it comes to fancy technology, and I have at times  missed some important appointments and medications. Now thanks to the phone call-based service I'm no top of everything, always!

I love the personal interaction and the peace of mind that I know it brings to my family knowing that I'm  in good hands and always just a phone call away.

Thank you, Support-A-Gram, for your exceptional service and care!"

Register For The Questionnaire

pricing

Pricing

$47 per month
SMS & CHAT SUPPORT
Try For 14 Days, FREE!
Daily wellness check-ins (SMS)
24/7 support
Medication reminders
Scheduling appointments & notifications
Up to 2 x Inner Circle support members
$147 per month
PHONE SUPPORT
Try For 14 Days, FREE!
Daily wellness check-ins (Phone)
24/7 support
Medication reminders
Scheduling appointments & notifications
Up to 2 x Inner Circle support members

Most Popular

$297 per month
CONCIERGE SUPPORT
Try For 14 Days, FREE!
Daily wellness check-ins (Phone or SMS)
24/7 support
Medication reminders
Scheduling appointments & notifications
Up to 5 x Inner Circle support members
_______ PLUS... _______
DEDICATED ACCOUNT MANAGER
1:1 monthly support sessions
Comprehensive Monthly Plan & Report
Shopping grocery, gifting & services
Home management assistance
Facilitating transport and ride-sharing
Information & research assistance
Tech support & handling unforeseen issues
Family coordination & communication help
Fitness & wellness program management
Skills, interests, entertainment & activities

faq

FAQs

How does the Check-In service in Support-A-Gram work?

Our Check-In service offers personalized communication with your Gram at a frequency you choose: daily, three times a week, or weekly.

During these check-ins, we assess their well-being and address any needs they might have. Updates are then sent to the family and inner circle through SMS, email, or phone calls, depending on the chosen plan.

What does the 24/7 On Call support include?

The 24/7 On Call support under the Base Plan includes emergency support, health and wellness management, communication assistance, scheduling appointments, and help with local travel.

The Premium Plan adds services like handling unforeseen issues, tech support, and allowing family members to directly call our support team.

What are the benefits of the 'Planning and Organization support' in the Premium Plan?

This service streamlines daily tasks through online shopping, gifting, errands, records and bills management, coordinated transit, and home management.

It also includes engagement in entertainment, learning, skill development, fitness, wellness, and document management, all tailored to the individual's preferences

How do Notifications and Reminders help Grams?

This service streamlines daily tasks through online shopping, gifting, errands, records and bills management, coordinated transit, and home management.

It also includes engagement in entertainment, learning, skill development, fitness, wellness, and document management, all tailored to the individual's preferences

What is the structure of the 1:1 Support Sessions?

In these sessions, a dedicated manager spends 45 minutes with the grandparent to assess their well-being and plan for their needs in the upcoming month.

The Base Plan includes one monthly session, while the Premium Plan offers two sessions per month, allowing for more personalized and in-depth support.

Does My Gram Need To Use Complicated Technology?

Absolutely not. We understand that not every Gram is comfortable with modern technology or SMS. To accommodate this, Support-A-Gram offers a 100% phone call-based service as an option.

This means all communications, updates, and reminders can be conducted through traditional phone calls, ensuring that your Gram can receive our full range of services without the need to navigate any complicated technology. Our aim is to make our services accessible and convenient for all, regardless of their technological proficiency.